![]() The Microsoft Remote Connectivity Analyzer (RCA) to check if the Autodiscover CNAME record of your domain is set up correctly. Make sure you enter the correct email address and password on the Auto Account Setup page. Update history for Office 365 ProPlus (listed by date) .Ģ. Please upgrade your Outlook client to the latest version. About the issue that Outlook can't set up a new account by using Automatic Setup, I suggest we first try following troubleshooting steps:ġ. The "troubleshoot problems" message gives me a workaround, but not a clue as to what I might do to address the actual problem, other than "contact your email administrator." If I had an idea of what the problem could be, perhaps I could steer the ![]() Upon trying this tactic, Outlook failed toĪdd it. Finally, I gave up and removed it, thinking I could add it again. I tried a number of things to get it working again. Why can't Outlook add that email account to the Outlook app running on my local PC?įull disclosure: Actually, it worked once, then stopped working about 4 or 5 weeks later. It won't give me a clue why, other than "Something went wrong." The account is available on the Web. ![]() It finds my other account right away, butĬan't add it. On my PC, I try to add another email account via Automatic Setup. I want to add another email account which is accessible in Outlook on the web in Office 365 for business.
0 Comments
Leave a Reply. |